TY  - BOOK
TI  - QUALITY PLANNING AND ANALYSIS : QUALITY PLANNING AND ANALYSIS
CY  - NEW YORK, ST. LOUIS, SAN FRANCISCO, AUCKLAND, BOGOTA, CARACAS, LISBON, LONDON, MADRID, MEXICO CITY, MILAN, MONTREAL, NEW DELHI, SAN JUAN, SINGAPURE, SYDNEY, TOKYO, TORONTO
PB  - FRANK M. GRYNA 
ER  -