TY  - BOOK
TI  - QUALITY PLANNING AND ANALYSIS: QUALITY PLANNING AND ANALYSIS
CY  - NEW YORK, ST. LOUIS, SAN FRANCISCO, AUCKLAND, BOGOTA, CARACAS, LISBON, LONDON, MADRID, MEXICO CITY, MILAN, MONTREAL, NEW DELHI, SAN JUAN, SINGAPORE, SYDNEY, TOKYO, TORONTO
PB  - FRANCK M. GRYNA
ER  -