QUALITY PLANNING AND ANALYSIS QUALITY PLANNING AND ANALYSIS
QUALITY PLANNING AND ANALYSIS QUALITY PLANNING AND ANALYSIS
J. M. JURAN Y FRANK M. GRYNA
- NEW YORK, ST. LOUIS, SAN FRANCISCO, AUCKLAND, BOGOTA, CARACAS, LISBON, LONDON, MADRID, MEXICO CITY, MILAN, MONTREAL, NEW DELHI, SAN JUAN, SINGAPORE, SYDNEY, TOKYO, TORONTO FRANCK M. GRYNA
